FINAL PROJECT: Abstract and Reader's Reponse > Making the Case for a DevOps Cultural Transformation to TechOps Engineers

Abstract:

Our business customers face extreme challenges attracting an increasingly savvy, always connected audience to the products we create for their consumption. These finicky users have nearly unlimited alternatives to explore and little brand loyalty. They are looking to us to achieve several key business benefits. They argue for the business to develop a culture of automation and optimization which they believe will lead to an improved ability to compete and fewer missed opportunities. TechOps and development must unite in response to their dire call for action. We must undergo a top-to-bottom digital transformation based on emerging DevOps methodologies that will redefine how we design, build, develop, and use technology. Cultural change will drive our transformation and this won't be easy. It is only through the full commitment of all stakeholders that this can be achieved. Yet there are many perceived problems with the approach as it is understood by the Technology Operations organization. By laying out a cogent argument explaining the reasons for radical change and the benefits of this new corporate culture, we hope to get everyone's commitment to the effort.

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Reader's response:

READER'S PROFILE I imagine a reader who has become jaded to the idea of big change and who considers this call to action just another request to explore the latest fad so our technology leadership can say that we are doing this thing.

READER'S RESPONSE: I can't believe they're still pushing us to the cloud. I've run the numbers and our physical servers are so much cheaper. I sure hope we're not just closing data centers to move old applications to run on expensive virtual machines. And really... isn't this just another way they can cut costs? I'll bet they're looking to get me to build a bunch of scripts, teach dev teams how it all works, and eliminate me. This feels a lot like when they started replacing us all with folks out in India. Man I wish I knew enough about development to just move on and get a job at one of those amazing companies like Etsy and Facebook. I'll bet they don't share our issues... Wait, maybe I can learn on the job enough to make that transition. I sure hope they're really committed to building home-grown talent. I'm actually starting to feel a bit better about this whole cloud thing. A trip to the AWS summit in NYC sounds great... hope my manager will agree. Maybe the idea isn't so dumb after all.
December 19, 2016 | Unregistered CommenterWCF